HSBC

Feb 2018 - 

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Senior Communications Manager - ASP Compliance, Risk & Legal 

Nov 2018 - 

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• Trusted advisor to senior stakeholders. 

• Leadership communications.

• Transformation and change communications.

• Strategy development and implementation.

• Member of regional ExCos.

• Developed and delivered successful COVID-19 employee engagement plans across region.

• Employee sentiment and advocacy - engagement, measurement and analysis. 

• Member of people working committees for functions regionally; working with COO and HR teams, developing people strategies, driving and implementing successful initiatives.

• Culture and conduct - enabling people managers to create inclusive and psychologically safe environments.

• Issues management.

• Lead for Balance Hong Kong, HSBC's largest employee resource group.  Balance focuses on driving gender diversity and inclusion within the organisation.

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Communications Manager - Special Project

​Feb 2018 - Oct 2018

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• Contract role for a special project.

• Point of contact and adviser to senior stakeholders for internal communications. 

• Project communications: planning, content development, scripts, etc.

• Communication mapping for project involving 10,000 people.

• Working with senior stakeholders across all global functions, businesses and HOST.

• Planned and executed global businesses communications conference.  Working with heads of communications for businesses on content, agenda and attendees for 3 days.  Venue selection.  30-55 attendees from Asia pacific markets.

• Member of Balance committee [gender parity] as communications lead.  

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Freelance Consultant

​Aug - Dec 2017

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Working with various companies, projects have included:

Establishing a social media presence and revamp of website for an education business. 

Branding, engagement and communications enhancement project for a regional consulting firm.

Social media training for an architect firm.

Communications overhaul and enhancement for Hong Kong charity.

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William E. Connor & Associates Ltd

​Jan 2003 - March 2017

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​Head of Communications, Client and Business Services 2008 - 2017

Corporate Administration and Communications Manager 2003 - 2008

 

Managing a team of 5 direct reports.  Responsible for communications, travel, events and project management.

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• Point of contact and advisor to stakeholders for all communications matters.  External affairs, media management, internal communications management.

• Established and project managed Connor's first intranet.  Was instrumental in obtaining CEO and senior stakeholder buy-in.

• Developed Business Continuity Plan and Incident Communication Protocols across all offices.

• Special advisor for issues relating to change management, recruitment, training and development.

• Event management - single day to three day conferences.  Dinners, lunches, executive briefings, vendor seminars, cocktail receptions.  10 to 350 attendees.  Events held across Asia.  Budget responsibility.

• Travel and Expense Policy Adherence - approving authority for out of policy and all business class travel.  Persuading and engaging with global stakeholders so as to generate a culture of understanding and voluntary adherence to policy.

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Precision Recruitment Ltd

​July 1999 - Nov 2002

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​Manager & Consultant

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• Identified, interviewed, vetted and placed candidates.

• Marketed and developed clients

• Responsible for establishing the office in 1999 and relocation of premises in 2001.

• Arranged licensing, business registration, company bank accounts, MPF, domain name registration, email, liaising with company secretarial and audit firms.

• Handled all invoicing, payroll of permanent and temporary staff, company accounts (using MYOB) and MPF payments.

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Owens Personnel Ltd

​Sept 1996 - July 1999 

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​Manager & Consultant

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Sara Beattie College

​Sept 2001 - Oct 2003        Training Consultant

Sept 1992 - Sept 1996            (held concurrently with other employment)

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Various Organizations

Aug 1990 - July 1996

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Office Manager and Executive Assistant [permanent and temporary]

AT Cross, Dunning & Associates, Creditanstalt, INSEAD

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